Casino
Table game seating will be limited, and some slot machines will be placed out of service.
Masks
Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
Dining
Beverage service is available from 8 a.m. - 10 p.m. daily. Beverages must be consumed while seated at a table, slot machine or active table game.
The Beerhouse: Dine In & Carryout
Sunday – Thursday: Noon – 10:30 p.m. (Last seating at 10 p.m.)
Friday & Saturday: Noon – 11:30 p.m. (Last seating at 11 p.m.)
Asia Noodles: Carryout Only
Daily: 6 p.m. – 2 a.m.
1904 Steakhouse: Dine In Only
Thursday – Saturday: 5 p.m. – 10 p.m.
Cibare Barista: Temporarily Closed
Burger Brothers: Temporarily Closed
Club 38: Temporarily Closed
The Great Food Exposition: Closed
Hotel
The hotel has reopened.
The valet will remain closed.
Entertainment
All live entertainment has been suspended at this time.
Is the Casino Open and what are the Hours of Operation?
• The casino is open 24/7.
• Beerhouse is open for dine-in and carryout, from Sunday – Thursday: Noon – 10:30 p.m. (Last seating at 10 p.m.) and Friday & Saturday: Noon – 11:30 p.m. (Last seating at 11 p.m.).
• Asia Noodles is open for carryout only, from 6 p.m. – 2 a.m., daily.
• 1904 Steakhouse is hope for dine-in only from 5 p.m. to 10 p.m. Thursday through Saturday.
• Cibare Barista is temporarily closed.
• Burger Brothers is temporarily closed.
• Club 38 is temporarily closed.
• Great Food Exposition Buffet will remain closed.
How are you promoting health and safety?
We adhere to robust cleaning practices, social distancing, and encourage use of masks. We have also implemented:
1. Signage at entrances depicting a checklist of COVID-19 symptoms asking team members and guests to refrain from entering the property if necessary.
2. Guests are encouraged to sanitize their hands upon entering the property and use sanitizer stations located prominently throughout the property.
3. Signage and floor markers are installed where lines normally form for customer queuing.
4. Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to entering the property.
5. Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
6. Increased frequency of cleaning and deep cleaning high touch point areas is taking place.
Can I wear a mask or gloves for safety reasons?
Yes. Every guest that enters the casino is required to briefly show their uncovered face at the turnstile location prior to entering. Gloves are acceptable to wear.
What specifically are you doing to encourage social distancing?
Some slot machines are placed out of service and we are reducing the number of positions available at table games. Plexiglass dividers are installed at many counters. Casino capacity will also limited as needed.
What happens if the casino gets full?
Contingency plans are in place and include queuing lines at the entrances, with priority access lines for Owners Club and Elite guests.
Do I have a Free Play bonus offer available? What about gift giveaways, drawings and events?
You can view any available offers at mychoice.com. Make sure your email has been updated at mychoice.com in order to receive notification of upcoming offers. If we are unable to connect with you via email, you will miss out on valuable offers! We have no gift giveaways or drawings planned at this time. Other events will be scheduled at a later date.
When will you open the restaurants?
The Beerhouse: Dine In & Carryout
Sunday – Thursday: Noon – 10:30 p.m. (Last seating at 10 p.m.)
Friday & Saturday: Noon – 11:30 p.m. (Last seating at 11 p.m.)
Asia Noodles: Carryout Only
Daily: 6 p.m. – 2 a.m.
1904 Steakhouse: Dine In Only
Thursday – Saturday: 5 p.m. – 10 p.m.
Cibare Barista: Temporarily Closed
Burger Brothers: Temporarily Closed
Club 38: Temporarily Closed
The Great Food Exposition: Closed
When will you open the hotel?
The hotel has reopened.
What about my tier status and mycash?
1. No tiers were downgraded during the closure.
2. We are providing guests a minimum of 12 months to earn their tier status for 2021.
3. We are suspending mycash expiration until further notice.
What else should be noted?
Please note the following:
• To avoid lines at the cashier, we recommend using kiosks to cash tickets and break bills.
• Please use casino bars or beverage servers for all drinks; self-serve beverage stations are closed.
• Valet service is temporarily not available.
• The VIP Lounge is open Thursday & Sunday 4 p.m. – 10 p.m. and Friday & Saturday 4 p.m. – 11 p.m.
• The best way to stay up-to-date is through Facebook and by visiting our website. We’ll be posting live updates and more information as it becomes available.